Correct example

Kindly remind you that when you upload Proof of payment, please make sure that the screenshot or photo contains this information:

  • 1. Paid amount
  • 2. Bank account transferred to
  • 3. Climate payment date
  • 4. Beneficiary ref number
Incorrect example

The screenshot does not have Account number, no REFPlease avoid to provide the Payment successful page asthe proof of payment.

The receipt has hidden the account number as *********So CSD service can not identify the actual number.

SMS usually do not contain complete information, avoid using SMS notification of successful payment.